Sona001 Terms & Conditions — A Complete Guide to Using the Platform

Terms & Conditions sona001 These terms govern the relationship between the platform and its members. sona001 is an internationally licensed online gaming platform, authorized by Curacao eGaming (License: 8048/JAZ).

By registering on sona001, logging in, or using any of our services, you are considered to have fully accepted these Terms & Conditions. If you object to any part of these terms, you are advised not to use the platform.

These Terms apply to all users in Bangladesh and every other country where sona001 operates. Users are solely responsible for ensuring compliance with the local laws of their own jurisdiction.

To open an account with sona001, you must provide accurate and complete information. Accounts created using false details may be closed at any time and any balance held may be forfeited.

• Only one account per person is permitted. Opening multiple accounts using the same phone number, email address, or device is strictly prohibited.
• The name, phone number, and identity details provided at registration must match those submitted during KYC verification.
• It is entirely the member's responsibility to keep their account password confidential. Sharing your account with anyone else is not permitted.
• If you suspect any unauthorised access to your account, contact sona001 support immediately.
• You must use your own payment method (bKash/Nagad/Rocket) at registration — using someone else's number is not permitted.

The minimum age to play on sona001 is 18. Registering an account for anyone under 18 is strictly prohibited. A government-issued photo ID (National ID card, passport, or driving licence) may be required to verify your age.

KYC (Know Your Customer) verification is required in the following situations:

• Before your first withdrawal — regardless of the amount.
• Following a major jackpot or prize win.
• If unusual activity is detected on the account.
• At any time sona001 deems it necessary.

KYC verification is typically completed within 24 hours. Withdrawals may be temporarily on hold during the verification process, but you can continue to play and make deposits.

Deposits at sona001 can be made via bKash, Nagad, Rocket, bank transfer, and USDT/BTC. The minimum deposit is ৳300; the maximum varies by payment method.

• Deposits are usually credited to your account within 1–3 minutes. If it takes longer than 5 minutes, please contact support.
• The minimum withdrawal amount is ৳500. The maximum withdrawal limit is determined by your VIP level.
• Withdrawals can only be made to the same payment method used for the deposit — funds cannot be sent to another person's number.
• Standard withdrawals are processed within 15 minutes to 24 hours. If your KYC verification is still pending, it may take longer.
• If you request a withdrawal while a bonus is still active, the bonus will be forfeited.
• sona001 keeps a record of every transaction — if any issue arises, it can be verified using the transaction ID.

Sona001 strictly follows AML (Anti-Money Laundering) policies to prevent financial crime. If a suspicious transaction is detected, the account may be temporarily suspended pending investigation.

Before placing a bet on sona001, you should review the specific rules for the relevant sport or event. The general betting rules are as follows:

• Once a bet is placed, it cannot be changed or cancelled. However, if the Cash Out feature is active, you may cash out your bet under certain conditions.
• If there is a team change or the match is cancelled before it begins, the stake will be refunded.
• Bets left incomplete due to a technical error will be voided and the stake returned.
• Where odds contain an obvious error, sona001 reserves the right to void the bet — payouts on clearly incorrect odds are not guaranteed.
• Odds changing during live betting is perfectly normal — your bet will be confirmed at the odds displayed at the time you placed it.

Sona001 reserves the right to set or adjust betting limits for any user, particularly where there is reasonable suspicion that a user is consistently exploiting erroneous odds or technical glitches.

Every bonus and promotion on sona001 comes with its own terms. It's important to read those terms before claiming any bonus. The general bonus policy is as follows:

• Withdrawals from bonus funds are not permitted until the wagering requirement has been met.
• Each bonus has a set expiry date — any unused bonus will be cancelled once it expires.
• Multiple bonuses cannot be active at the same time unless the specific promotion's terms state otherwise.
• Claiming bonuses from multiple accounts or devices will result in all associated accounts being closed.
• sona001 reserves the right to modify or discontinue any bonus programme — members will be notified in advance wherever possible.
• To withdraw winnings earned from a bonus, the wagering requirement must be met and your KYC verification must be complete.

Bonus abuse — such as multiple people in the same household claiming the same offer — may be considered a rule violation at sona001's discretion.

The following activities are strictly prohibited on sona001. Engaging in any of them may result in permanent account closure and forfeiture of any remaining balance:

• Placing bets with prior knowledge of, or by manipulating, the outcome of a match or event.
• Placing bets using bots, automation software, or scripts.
• Placing opposing bets across multiple accounts on the same event to generate risk-free profit (arbitrage betting) is prohibited.
• Placing bets by exploiting technical errors or incorrect odds.
• Using another person's account or placing bets on behalf of a third party.
• Submitting false identity information or documents.
• Using the platform for money laundering or any other illegal financial activity.

Sona001 reserves the right to temporarily suspend or permanently close an account for the following reasons:

• If there is suspicion or evidence of a Terms & Conditions violation.
• Where a KYC verification discrepancy is identified.
• If financial fraud or money laundering is suspected.
• If the account has been inactive for an extended period (12 months).
• At the member's own request (self-exclusion).

If an account is closed, any valid balance remaining (excluding bonuses) will be returned to the member, provided there is no grounds for forfeiture due to a rule violation. If you wish to close your account yourself, please contact us via live chat.

A monthly maintenance fee may be deducted from inactive accounts (no login or transaction for 12 months). Once the balance reaches zero, no further deductions will be made.

Sona001 is committed to responsible gaming. Betting is for entertainment — not a solution to financial difficulties. The following safeguards are available to all members:

• Set daily, weekly, or monthly deposit limits.
• Set up self-exclusion for a specific period — from 24 hours to permanently.
• View your betting history and win/loss statistics.
• Connect with counselling services from GamCare and BeGambleAware.

If you feel your betting is getting out of control, you can reach out to sona001 support at any time — we're here to help, not to judge.

Sona001 takes your personal data seriously. Information provided at registration is used solely for account management, KYC verification, and meeting legal obligations.

• Personal data is never sold to third parties.
• All data is secured with 256-bit SSL encryption.
• sona001 may be required to share information with authorities as part of a legal investigation.
• For more details, visit our Privacy Policy Read.

Sona001 reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or an on-platform notification where possible. Continued use of the platform after any changes have taken effect will be considered acceptance of the updated terms.

The latest version of these Terms is always available on this page. The "Last Updated" date at the top of the page indicates when changes were most recently made.